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Engineered to keep your operations running smoothly, Raymond lift trucks, like all vehicles, require maintenance to help you retain your competitive edge. Heubel Shaw's certified trained staff are among the most highly competent and field tested lift truck technicians in the industry. Our technicians have a sense of urgency and we are very proud to boast an average response time of less than two hours from the initial request. We have state of the art Lfit Truck Service Centers and Service Vans located through out the central mid south west to ensure your needs are met.
SERVICE WITHOUT COMPROMISE
Each HEUBEL SHAW service vehicle is outfitted with a comprehensive array of the parts and equipment needed to maintain your lift trucks, which enables us to expedite troubleshooting, repairs and on-site maintenance.
The HEUBEL SHAW Service Advantage includes:
- Certified electric lift truck technicians
- Average on-site response time of > 2 hours
- Dedicated customer service representatives (CSRs)
- On-site diagnostics, maintenance and repair
- Detailed Reporting of Forklift Service Center History
IMMEDIATE ASSISTANCE
Need immediate assistance with a breakdown or repair? Our team of expert material handling technicians can get you back up and running in no time. Please call our toll-free number at 1-800-283-4177 to speak with someone regarding your urgent needs.
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Fleet Service Solutions
We offer two tiers of Fleet Service programs: Scheduled and Comprehensive. Each one has been customized with specific operations in mind. So whether you have a single warehouse with few pallet jacks or multiple locations with a fleet of forklifts and other equipment, you’ll find a program that will work for you.
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Fleet Management Programs
Our Fleet Management program is designed to provide fleet managers with the tools and insight they need to improve efficiency and productivity within their warehouse. We provide the trucks, batteries, and comprehensive service at a monthly rate so that you can concentrate on your business.
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Flexible Financing Solutions
With HEUBEL SHAW's equipment usage programs, you can reduce risk, manage costs, and meet your changing business and equipment needs on a dime.
OPTIMIZE YOUR SERVICE
If you're looking for ways to track service costs, manage your assets and evaluate battery performance, HEUBEL SHAW has everything you need to manage smarter. We offer a host of optimization tools designed to improve operational efficiency and increase productivity. HEUBEL SHAW Fleet Management solutions are designed to keep your lift trucks and equipment up and running at the lowest cost per hour for your particular operation.
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Asset Protection
Protect your fleet for maximum up time and performance with Raymond Asset Protection. Choose the coverage that fits your fleet and business needs - and leave service to us. Our industry-leading lift truck warranty begins with a Standard Warranty — coverage that starts the moment the new forklift arrives at your facility and continues for three years. Select the option that fits your fleet so you can maximize performance while locking in affordable, predictable service costs. With Raymond Asset Protection, we're setting the industry standard for reliability, maximizing productivity and lower operating costs.
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Battery Maintenance & Monitoring
iBATTERY is a battery management system designed to reduce your cost of ownership and ensure your forklift batteries are operating at peak. HEUBEL SHAW Motive Power Division will ensure that you are provided timely data about battery temperature, water levels, charge intervals and state of charge, as well as alerting managers when water levels are low and temperatures are too high. In need of battery maintenance? Our Motive Power Division will never let your fleet stop moving.
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Fleet Optimization Programs
With iWAREHOUSE, you can collect and report on real-time data to drive vehicle and operator productivity. From forklift battery monitoring to maintenance tracking, fleet optimization, labor management and professional services, our comprehensive management system provides insight into every aspect of your operation.